IMPORTANT WARRANTY MESSAGE:

If you are filing a warranty claim for a part of a machine you have purchased from us you must understand as per the MFG warranty, terms of agreement and general business practice you must have your vechile issue verified by a certified brick and mortar machanic to validate your warranty claim. BWMS will replace any parts needed as long as this is provided to the FAX number below. If you do not have a service center in your area and cannot provide this information as required under the terms of service you will be required to pay for the part. This is becasue many people are not mechanics and we will not simply send a part out that has not been validated by a mechanic that it is the actual parts needed. If you do have a certified letter from your local mechanic of the parts needed we will under the warranty terms send you the parts needed under the MFG warranty. If this letter is not provided you can order your parts by clicking here. Please ensure we have received your fax when sent.

SHIPPING IS NOT FREE: Because countyimports.com is an online company and our prices overall are literally 100's if not 1000's less. BWMS policy for warranty parts is shipping must be paid as the MFG does NOT cover shipping on parts under warranty either. This means it is the responsibility of the customer to pay for shipping of the free part. You are welcome to visit our store location and take parts free of charge under warranty however if you are not local shipping will be collected at time of claim. Shipping is roughly about $25.00 on avarage for priority mail. This is also in the purchaser terms of agreement. Please understand this policy is to protect the company bottom line to ensure our survival as well. Take care of your dealer so they can take care of you! Please contact us with any questions.

NOTE: If you have recently filed a request via the form fields below and have not received the response you needed please use the ticket system below and submit a customer service ticket.